Request Return Authorization

Equipment contaminated with any biological hazards, radioactive materials, organic metals or mercury can not be accepted. Complete the form below to request a Return Authorization.

Health and Safety Clearance

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  • Is the equipment contaminated with Copper ("Cu")? If yes, all products contaminated with copper must be double bagged inside the shipping container. Each layer of packaging must be clearly labeled so as to identify the product as "Cu Contaminated", including the outside shipping container. If these procedures are not followed, the container will be destroyed, and the customer will be responsible for replacement.
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